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Factors affecting vehicle sales, insurance and repairs

A new report from CCC Information Services examines the impact of technology, driving habits and driver expectations on insurers and repair facilities.

New technology can save lives. Advanced driver assistance systems have the ability to reduce the number and severity of auto accidents. (Photo: Shutterstock)

Artificial intelligence, emerging technologies and changing consumer expectations are just some of the issues impacting auto sales, insurance and repairs according to the 2018 Crash Course study from CCC Information Services, Inc.

With 17.25 million vehicles sold in 2017, slightly down from 2016, the 2% increase in average vehicle prices to $36,113 meant it was still a strong year for manufacturers. Higher vehicle costs also means increased insurance premiums, leading insureds to opt for higher deductibles should they be involved in an accident. According to the CCC report, 19% of all collision claims had a deductible of $500 or more, although the average repair generally costs significantly more than the deductible.

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Patricia L. Harman

Patricia L. Harman

Patricia L. Harman is the editor-in-chief of Claims magazine, a contributing editor to PropertyCasualty360.com, and chairs the annual America's Claims Event (ACE), which focuses on providing claims professionals with cutting-edge education and networking opportunities. She covers auto, property & casualty, workers' compensation, fraud, risk and cybersecurity, and is a frequent speaker at insurance industry events. Contact her at [email protected]

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