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Get real when training new insurance agency staff

Prepare employees joining your insurance agency by giving them their job details and teaching them about your firm's core values.

By Angie Herbers | Updated on March 05, 2018
Angie Herbers Angie Herbers

Employee training is a vital part of my work with advisory firms. It’s essential to the success of any business that employees not only know the job they are expected to do, but also are given the training to perform those jobs at the level that is expected of them.

Most firm owners understand and embrace this need for training. But there is another equally important component of employee training that is often left out of most training programs: the core values of their firm, and how those values are translated into client services.

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