In the February issue of NU, I showed you some of the worst cold-calling scripts I've found and why they don't work. Now, let's take a look at some of the best. Although the scripts are focused on financial advisors, the same suggestions hold true for insurance professionals.
|Best advice for cold calling
In the example that follows, I'm taking on one of toughest types of cold calls. We will develop a script to call CEOs or CFOs of small to medium-sized companies. Personalized is the only way to go.
The best advice I found when I searched “best cold calling script” was at the Teamgate Blog. I took each step of their advice to craft a Personalized script, that is, one that's tailored to each prospect. The company I researched has 500 employees and is on the list of 100 fastest-growing companies in Utah. That would be a good catch, right? The quotes from the Teamgate blog are in italics. My commentary follows.
|Step 1: Provide Context
“Knowing who you're calling is crucial, but so is placing your call in a context. If the only reason for your call is that a prospect happens to be on your to-call list that day, you're just another intrusive salesman with nothing interesting to say. Instead, leverage social media channels, media coverage, new hire announcements and news updates to find a valid reason for your call and determine which of your prospects are ripe for engaging at that particular moment.”
My research on this company took a few minutes. Great website. Big section on “our people.” Within two minutes, I had the names of the CEO and the VP of Operations, both compliments of LinkedIn. I checked Glassdoor, obviously.
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