Search
 

AI in claims: It’s happening now

Emerging technologies are impacting the insurance industry in a significant way right now, and this impact is likely to increase in the near future.

By John Haller, Christoph Plenio | Updated on February 06, 2018
Emerging technologies are impacting the insurance industry in a significant way right now, and this impact is likely to increase in the near future. (Photo: Getty Images)

The idea of artificial intelligence (AI), machine learning (ML), and deep learning (DL) may fascinate consumers who enjoy talking to their digital assistant while admiring a Nest® thermostat. But for the insurance industry, these terms are business-changers that affect products and services offered and interactions with consumers and other industry partners.

The definitions of these terms may be a bit confusing to the uninitiated (see sidebar). But at CCC Information Services, Inc., these technologies come into play every day as we help insurance companies, collision repairers, OEMs, and consumers make sense and use of the vast amounts of data becoming available through connected cars and technologies.

Want to continue reading?
Become a Free
PropertyCasualty360 Digital Reader.

INCLUDED IN A DIGITAL MEMBERSHIP:

  • All PropertyCasualty360.com news coverage, best practices, and in-depth analysis.
  • Educational webcasts, resources from industry leaders, and informative newsletters.
  • Other award-winning websites including BenefitsPRO.com and ThinkAdvisor.com.

Already have an account?

NOT FOR REPRINT

© 2024 ALM Global, LLC, All Rights Reserved. Request academic re-use from www.copyright.com. All other uses, submit a request to [email protected]. For more information visit Asset & Logo Licensing.

Dig Deeper

Recommended Stories

Complex Claims & Litigation Forum 2025Event

This conference aims to help insurers and litigators better manage complex claims and litigation.

Get More Information
 

PropertyCasualty360

Join PropertyCasualty360

Don’t miss crucial news and insights you need to make informed decisions for your P&C insurance business. Join PropertyCasualty360.com now!

  • Unlimited access to PropertyCasualty360.com - your roadmap to thriving in a disrupted environment
  • Access to other award-winning ALM websites including BenefitsPRO.com, ThinkAdvisor.com and Law.com
  • Exclusive discounts on PropertyCasualty360, National Underwriter, Claims and ALM events

Already have an account? Sign In Now
Join PropertyCasualty360

Copyright © 2024 ALM Global, LLC. All Rights Reserved.