If you're like me, it seems each year passes more quickly than the last, making it more important than ever to take time to reflect back on the successes and challenges of the last year before we look ahead to a new year and new opportunities.

That was the tone of my recent conversation with Kelly Bolton, business development manager for Dowling & O' Neil Insurance Agency in Hyannis, Mass., (a member of the Hilb Group). We talked about the outlook for InsurTech in 2018, what she's been working on this past year, and industry issues like the stigma around legacy technology.

Here's what she had to say.

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