Who’s using what in P&C insurance: Dec. 11, 2017

Metromile’s latest updates are aimed at enhancing the overall customer experience, lowering consumer costs and bringing technology to the forefront of the insurance industry. (Photo: iStock)

Metromile, the pay-per-mile car insurance company, has added three new benefit enhancements: the Direct Repair, Car Rental and Claim Payments Programs, powered by AVA. By leveraging an artificial intelligence (AI) claims system, qualifying customers can now opt-in to automate the identification, management and payment of auto repair and car rental providers within Metromile’s preferred network through Metromile’s mobile app or online dashboard. Qualifying customers can now also choose to automate claim reimbursement directly through AVA.

Progressive Insurance has signed an agreement to license Applied Predictive Technologies Test & Learn® software. Progressive joins many leading organizations across industries including insurance, financial services, telecommunications, retail and more in using APT’s software suite to measure the impact of new ideas. Progressive will continue using Test & Learn® to evaluate key initiatives in areas across the business.