A recently released research study found that over 70% of insurance professionals have plans to initiate or operate video-enabled services for claims management, loss adjustment or remote expertise, while over 60% plan to deploy video for sales and advisory services.
This information comes from a new Vidyo and Efma study on the insurance industry's digital transformation to video-enabled services.
The study polled 84 insurance services professionals from 34 countries. The study's researchers say these particular subjects are leading the insurance sector into the digital age, where video has emerged as a critical channel for interacting with customers, delivery advisory services, selling insurance and more.
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Danielle Ling
Danielle Ling is an experienced video journalist and business reporter. As associate editor, Danielle manages all multimedia and reports on industry news and risk-related coverage, managing all weather-related content. A University of Maryland and Philip Merrill College of Journalism alum, Danielle previously served as a video journalist for Verizon FiOS 1 News NJ, Push Pause. Connect with Danielle on LinkedIn or email her at [email protected].
