Many stakeholders in the workers' compensation industry have been engaged in conversations regarding opportunities to improve the workers' comp system, but the perspective of injured workers has been sorely lacking in these conversations.
This perspective has been difficult to obtain because there are no respected “injured worker” advocacy groups such as there are in the group health setting. Attorneys and unions are not the true voice of the injured worker: They have their own sets of priorities.
The voice of the injured worker is an important one. It will help us gain a deeper understanding of the challenges in the workers' compensation setting as well as give us greater empathy for what they are facing.
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