If you head on a road trip without first considering traffic reports, weather forecasts or recommendations from travel websites, you could end up stuck in a traffic jam, caught in a thunderstorm or visiting some place you didn’t intend to along the way.

Similarly, processing an auto insurance claim without collecting and considering key data and analytics, asking the right questions and using the right tools early on, can send the claim down a path filled with wasted time, extraneous expenses and a lot of headaches.

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