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Commentary

Science leads the way for a tidal wave of disruption

As new technologies and consumer trends create new risks, digital tools can help insurers adapt.

By Frank Neugebauer | Updated on October 18, 2017

As insured’s needs change, artificial intelligence (AI)-based technology is changing as well. This transformation — dare I say disruption — is impacting the insurance industry and creating challenges for several types of carriers. New technologies and related evolving consumer trends are creating new risks. Digital and AI-based technologies can help insurers deal with these changes, and in other cases are both the disruption’s cause and the remedy.

Related: The three pillars of AI value add for claims

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