In business, we all know that it's vital to know your audience. In my case, I know that the lion's share of our readership is agents and brokers; those aren't the only segments that enjoy our content, of course, but those insurance professionals, in particular, are at the heart of what we do.
But I'll let you in on a little secret: I actually receive little feedback from our readers. Doing much of your work "in a bubble" can make you sometimes wonder whether your message as an information provider is really resonating with your audience.
So when I decided last year to create an awards program designed specifically to raise the profiles of independent P&C agencies, I had to wonder what the response would be. Everyone likes to have a win under their belt, sure, but would many agencies take the time to write thoughtful, comprehensive essays, fill out the entry form and take a shot at glory in the pages of NU?
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