Within most insurers, and at almost every insurance conference as of late, there is palpable buzz around digital transformation initiatives. Digital disruption is poised to significantly impact, if not reinvent, many insurers and their current business practices.
As with many new paradigms, it's hard to firmly pigeon-hole exactly what this means for each insurer (and each program), but we can overall summarize this progress as:
— Moving to incorporate a range of digital technologies within and across the insurance process;
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