With emerging opportunities for insurance carriers to do business digitally, such as instant online quotes, mobile smartphone claims submissions, or online payment and account management, there is also an increased risk for fraud.
Banks, retail stores and various credit providers are often in the news for their vulnerability to cybercrime; however, auto insurance carriers are also at risk.
Auto insurance carriers manage millions of customers, claims transactions, insurance payments, and handle personally identifiable information (PII), which means implementing strategies and tools to protect against fraud is vital.
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