For a long time we've understood that computers can do certain things better than humans. Math instantly comes to mind, as do repetitive tasks that don't require creativity or advanced problem solving.
Knowing just what humans are good at and actually want to do versus what computers and artificial intelligence (AI) should perform is the next frontier for many industries, including insurance. AI will make our jobs and lives easier, if not richer. We'll focus on what actually matters instead of what has to get done.
We are already seeing this take place with AI and computer vision transforming property and casualty insurance claims. AI already has three core value adds that will transform the insurance industry. But first, let's examine what I mean by AI for insurance.
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