Nationwide is making changes to accommodate self driving cars and smart homes, and to being more artificial intelligence-driven services and processes to its customers. (Photo: iStock)

Nationwide said this week that it’s making changes to its C-suite as well as investing significant dollars in services intended to keep the incumbent insurer competitive in an increasingly digital economy.

See also: When worlds collide: Insurers and InsurTech

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Elana Ashanti Jefferson

Elana Ashanti Jefferson serves as ALM's PropertyCasualty360 Group Chief Editor. She is a veteran journalist and communications professional. Reach her by sending an e-mail to [email protected].

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