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Are robots in your company's future?

Many of the tasks involved with today's insurance claims can be automated.

By Sean Allen | Updated on July 06, 2017

Many of the tasks involved with insurance claims are repetitive and important, but extremely mundane. Checking boxes, sorting files and compiling spreadsheets for the sake of analysis is low-valued, robotic work. In a digital economy, putting live talent on tasks that can be automated, such as data mining and fact-checking, is not only expensive, it’s opportunity lost.

Let’s look at the expanded use of analytics in claims processing as it applies to reducing cost, providing real-time insight to adjusters, improving the customer experience and amplifying the value of human resources in a digital claims environment.

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