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Who's using what in the insurance industry: May 8, 2017

Technology news from Farmers Insurance, Sapiens and more.

By PropertyCasualty360 | Updated on May 08, 2017
"As more and more insurers move from concept to real production use with drones, partnering with third party solution providers will allow for the seamless integration of data and imagery into workflows," David Lyman, co-founder and CEO of BetterView said in a press release about his company's recent partnership with Loss Control 360. (Photo: iStock)

Farmers Insurance recently announced it is expanding its use of the Salesforce Intelligent Customer Success Platform to improve engagement between its agents, employees and customers nationwide. ”Our commitment to constantly look for ways to improve the customer experience is at the root of our efforts in the area of technology innovation,” said Ron Guerrier, chief information officer at Farmers Insurance, in a press release.

Loss Control 360, the web- and tablet-based insurance inspection management platform for insurance carriers, which is a subsidiary of Utilant LLC in Buffalo, New York, has selected BetterView, the San Francisco-based producer of drone-captured data and analysis, to provide aerial reports for its carrier inspection platform, LC360 Carrier. BetterView’s drone inspections capture an average of 350 roof and property images in approximately 20 minutes or less.

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