Which auto insurance companies do consumers prefer? Insure.com surveyed current customers of large car insurers and asked them to rate them based on five measurements.
Insure.com commissioned Op4G to survey more than 3,700 insurance customers nationwide in June 2016. The survey collected customer ratings for 20 leading companies in the auto category. Only current customers of the insurers on Insure.com's lists were surveyed.
Auto insurers were ranked according to a weighted five-point measurement of the following factors:
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Customer service
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Value for price
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Claims processing
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Would renew and
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Would recommend
Weighted measurements were derived from surveyed policyholders' rank of prioritization of these factors.
Keep reading to find out which companies rank highest among consumers for auto insurance.
Value for price: 75
Customer service: 83
Claims service: 83
Customers who recommend: 83%
Value for price: 81
Customer service: 80
Claims service: 92
Customers who recommend: 85%
Value for price: 89
Customer service: 87
Claims service: 80
Customers who recommend: 87%
Value for price: 87
Customer service: 81
Claims service: 90
Customers who recommend: 87%
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