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Commentary

Adjuster ethics require accurate information

Bad intelligence gets people killed or insurers sued.

By Ken Brownlee, CPCU | Updated on February 15, 2017

Editor’s Note: This is the second article in a six-part series on adjuster ethics. Read Part 1: For adjuster ethics, the “I’s” have it!

While none of them are dumb, the Central Intelligence Agency does not select their operatives solely on the basis of IQ. Lots of super-smart people have little common sense and would make terrible spies. The CIA isn’t about “intelligence quotient,” it’s about information. Intelligence is needed to obtain, evaluate and act upon information, but the key is accuracy. Bad intelligence gets people killed or insurers sued.

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