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Taking your claims litigation program from good to great – Part 1

As technology changes the rules, companies become more strategic.

By Bill Sowinski | Updated on January 19, 2017
Litigation programs generate a lot of data, but companies need to stop and identify what information they really need to make good decisions. (Photo: iStock)

This is the first installment of a series detailing the five disciplines at the core of an effective data metrics program for claims litigation organizations.

Claims organizations are under constant pressure to control litigation management costs, increase internal claims staff efficiency, and improve outcomes of their litigated claims. As a result, many have undertaken efforts to capture and use data to guide decision-making.

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