Agency-carrier connectivity (upload, download, and portal) is a critical point for success on the path to being the digital agent both personal lines and commercial lines consumers expect. (Photo: iStock)

For many people, the arrival of the New Year heralds the promise of achieving bigger and better things, reaching new heights, and perhaps accomplishing things in the new year that weren’t done in the prior year.

2017 is going to mark a pivotal year for agents and brokers as InsurTech distributors really hit the marketplace with new ways of fulfilling customer sales and service expectations. Agency-carrier connectivity (upload, download, and portal) is a critical point for success on the path to being the digital agent both personal lines and commercial lines consumers expect. Depending on which path a distributor chooses, it can either be a happy New Year — or it can be a very un-Happy Year.

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