Editor's note: This article is a follow-up to “Crash Course: How Auto Technology is Changing Claims,” which appeared in the May 2016 issue of Claims.
Earlier this year, Claims readers were given special insight into advanced automotive technology, with useful and actionable information specific to the challenges of today's auto claims professional.
The article addressed the impact of technology such as sensors and cameras on repairs; dispelled the “malfunction indicator light myth” and how the limited scope of dashboard indicator lamps is no substitute for scan tool diagnostics or procedures such as calibration; and alerted readers to issues and misconceptions surrounding the post-crash handling of advanced vehicle systems, and the value of pre- and post-repair diagnostic scanning.
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