Naturally talkative people are fun, engaging, colorful and expressive, and we love to listen to them describe events and tell stories.

Often, people tell them they should be in sales. And, yes, they should, but don't discount the listeners, especially in the analytical world of insurance.

What's the difference between talkers and listeners? Talkers give more information than they get and it's important for them to say everything they have to say. Listeners will take in information without looking for their turn to talk. When it is their turn, they use the information received to craft a concise, logical reply.

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