Matt Harrell, CIC
Managing Director of National Accounts,
Franklin Street Insurance
Tampa, Florida
Time at company: 7.5 years.
Choosing a client-facing path: At Florida State University, I was not an insurance major at first. I was MIS (management information systems) back then, until I realized I wanted to get into something that was client-facing. I saw that Florida State had one of the top insurance programs in the country. I graduated in 2004 with a double major in risk management and insurance, and finance. People laugh that I left computer programming because it was boring — but that I got into insurance. They don't understand the industry.
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