Are you guilty of disrespecting your customers? That's a rhetorical question, and I'm sure the answer is no. At least I hope the answer is no.
Our friends at Provide Support sent over an awesome infographic about different reasons customers don't like the companies they do business with. I don't think you'll disagree with any of the reasons, and you'll probably hope that your company is not guilty of what I call Crimes Against the Customer. With that said, here are ten of the more flagrant wrongdoings companies are guilty of, along with some of my commentary:
|1. Not appreciating loyalty
I'm amazed at the number of companies that take customers for granted. At least say thank you. I recently made a purchase at a store and the cashier didn't even bother to say thank you.
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