In 1969, when my grandfather Herbert W. Kaufman founded the H.W. Kaufman Financial Group, computers had just begun networking with each other, and banking automation was still a year away.
Needless to say, we have come a long way.
Today, the desire — and need — to implement and adapt to technological changes in our industry has never been more essential.
|Relationship-driven business
It's undeniable that the insurance industry has been and always will be a relationship-driven business. My grandfather and father, Alan Jay Kaufman, built the H.W. Kaufman Financial Group and its subsidiaries — including Burns & Wilcox — by understanding the value of a handshake and attracting and retaining the best talent available. However, the world has evolved over the years and so too has the way businesses operate.
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