Commercial auto continues to be a challenging line for buyers, agents and brokers. According to the Insurance Services Office, auto loss costs increased a cumulative 20% from 2012 to 2015, driven by increased claims frequency and severity. Some reasons behind this are medical cost inflation and higher costs for new replacement vehicles. In addition, as the economy moves upward, there are more vehicles on the road. This increased activity, combined with phone and other behind-the-wheel distractions, lead to more accidents and claims. 

Companies with strong fleet management programs can minimize the potential negative consequences of these trends on their total commercial auto costs. Here are some risk management best practices to help businesses better protect their drivers, fleets, and bottom lines:

Establish and use motor vehicle record (MVR) criteria when hiring drivers.

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