According to James Keating, founder, CEO and chairman of Phoenix-based TKG Wholesale Brokerage (formerly known as the Keating Group), there are two kinds of disruption the insurance industry is facing: displacement and innovation.
Keating was part of a panel called "Disruptors" at the 10th annual Entrepreneurial Insurance Symposium, in Dallas, Texas, Sept. 7.
Another panelist, Matt Miller, founder and CEO of San Francisco-based Embroker, said that disruption in this case means technological change and improvement. "Insurance has been protected by the complexity of its products, but that's changing."
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