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Adjuster tools for water losses

The insurance policy is an adjuster's best "tool."

By Gerald T. Albrecht | Updated on September 08, 2016

Lois Chamberlain sat down at her desk, adjusted her reading glasses, and stared at the screen filled with columns of check requests — each supported by a claim summary.

Lois was two weeks from her retirement party. She had been with Guter Glaube Insurance Company for nearly 40 years. She was the vice president of property insurance claims.

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