Man viewing virtual reality in conference room with 2 women

Virtual reality environments that show different types of roofing techniques or vehicle construction would be very useful. (Photo: iStock)

Adjuster training: Today, the large P&C insuers build houses and other structures just to be used for adjuster training purposes. Imagine being able to create a wider variety of damage situations and enable adjusters to learn and experience them through VR.
Underwriter education: P&C underwriters must learn a great deal about the vehicles or property they will be evaluating, while Life underwriters must be educated on the medical and health conditions of individuals. VR environments that show different types of roofing techniques or vehicle construction would be very useful. Interactive 3D illustrations of the human body might help accelerate learning for Life underwriters.
Injury rehab: Treatment programs for injured workers or individuals hurt in car crashes are often complex. VR might be used to demonstrate physical therapy exercises, show how to use medical devices, and to assist in managing stress or depression.
Loss control: Training for loss control engineers or even providing safety training for commercial clients would be possible with VR.

I understand that the fast moving, visually stunning VR environments are where the action is today (pun intended). And there will certainly be a big market for gaming and entertainment VR apps. But in the long run, there may be many more apps for individuals and businesses (including insurance) that allow users to experience a virtual environment by moving slowly and making conscious choices about how they navigate through the world.

Special Reports /

Virtual reality in insurance: Slow down, you move too fast

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