Too many salespeople either fail completely or never really succeed because they think selling is about them. It isn't.

It's about customers — and customers only. Here are 23 ways to improve your sales performance by getting better focused on customers:

|

1. Look for the demons and dreams. 

In other words, be alert to a customer's hopes and fears — what they want to gain and what they don't want to lose. That's what they care about, not a sales pitch.

Want to continue reading?
Become a Free PropertyCasualty360 Digital Reader

Your access to unlimited PropertyCasualty360 content isn’t changing.
Once you are an ALM digital member, you’ll receive:

  • Breaking insurance news and analysis, on-site and via our newsletters and custom alerts
  • Weekly Insurance Speak podcast featuring exclusive interviews with industry leaders
  • Educational webcasts, white papers, and ebooks from industry thought leaders
  • Critical converage of the employee benefits and financial advisory markets on our other ALM sites, BenefitsPRO and ThinkAdvisor
NOT FOR REPRINT

© 2024 ALM Global, LLC, All Rights Reserved. Request academic re-use from www.copyright.com. All other uses, submit a request to [email protected]. For more information visit Asset & Logo Licensing.