With driverless cars, drones and mobile response RVs during natural disasters, insurance is at the center of a technology renaissance that will fundamentally change how we do business, and what our workforce looks like.
Maybe no other development signifies the insurance industry's commitment to modernize than its adoption of automation, where insurance actually leads over other global industries. But with this will come significant changes to carriers (and their partners), from the tasks they assign to employee skill sets that recruiters search for.
Three common questions arise when companies consider automating:
1. What Does automation look like?
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