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Transforming the claims process with telematics

Integrating telematics and driving data into the APD claims process can transform it raising speed, accuracy and customer satisfaction. Learn how the application of detailed, sensor-based information about a crash at the exact time it occurs helps in faster, more-accurate claims decision-making.

By Scott Palmer | Updated on May 19, 2016

Since the first cars were sold, there have been crashes.

And while the insurance claims industry has made enormous advances over the years, the fundamental process of handling a claim has been largely the same for decades at least during my time in this industry, which spans nearly 30 years, and includes research and work in claims and the application of “black box” information in the evaluation of liability and injury causation.

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