A left-turn at the light with oncoming traffic; the collision occurs and now you are headed to intercompany arbitration on the subrogation claim as the parties dispute who was at fault.

An all too familiar scenario for those adjusting auto losses, but an increasingly relevant fact pattern in the world of subrogation recovery. While 85-90% of all subrogation claims are resolved between carriers and self-insureds without a problem, it is the other 10-15% that can make the difference to the bottom line for insurance organizations.

The tenet that negotiations can become the hardest when the dollars are the smallest holds true in intercompany arbitration, where everything from liability to the actual damages paid can be contested. Success at the arbitration hearing directly affects a company's financial goals and objectives.

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