When Jennifer Santiago talks about risk mitigation, she conveys a genuine sense of responsibility to the lives affected in the process. For her, it's not about statistics — it's about people.
As the newly appointed director of risk management and investigations for Novartis Pharmaceutical Corp., Santiago is taking on an even more challenging role in the business of corporate risk mitigation.
“Caring and curing is the mission of the company,” she says. “We're in the business of saving and extending lives.” One of the company's core values, she explains, is acknowledging “how a 'normal' life is extraordinary, and you don't realize just how extraordinary it is until you become ill. That changes your whole life, and you just want that 'normal' back.”
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Shawn Moynihan
Shawn Moynihan is Editor-in-Chief of National Underwriter Property & Casualty. A St. John’s University alum, Moynihan has earned 11 Jesse H. Neal Awards, the Pulitzers of the business press; seven Azbee Awards, from the American Society of Business Press Editors; two Folio Awards; and a SABEW award, from the Society of American Business Editors & Writers. Prior to joining ALM, he served as Managing Editor/Online Editor of journalism institution Editor & Publisher, the trade bible of the newspaper industry. Moynihan also has held editorial positions with AOL, Metro New York, and Newhouse Newspapers. He can be reached at [email protected].
