Shyla Lankford
Vice President of Operations
Lipscomb & Associates
Dallas
Years at company: 5.
Falling into insurance: I moved to Dallas in 1997. I had a 6-month old child, and I was working odd jobs — bartending, at a hotel — and I was ready for a steady 9-to-5 job. A friend of a friend hired me as a receptionist at an insurance agency, and six months later I had my license. I understood insurance pretty well, I caught on quickly. I ended up outgrowing that agency after two years, and I moved on to a larger one that had more opportunities for advancement.
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