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Technology among factors affecting Auto insurance claims, report says

Sophisticated vehicle technology increases the cost of crash repairs, and older cars will be more likely to be totaled, according to research from CCC Information Services.

By Patricia Harman | Updated on March 04, 2016

Susanna Gotsch, lead analyst at Chicago-based auto claims and collision repair software company CCC Information Services, says that the property/casualty insurance and collision repair industries are at a crucial “inflection point” as claims frequency and costs are on the rise.

In the “2016 Crash Course“ report released by CCC, Gotsch and other industry experts look at the factors driving these costs that will have a direct effect on the auto insurance repair industry.

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