Adjusting business income claims and calculating the amount payable is typically considered complex and difficult to understand.

When claims professionals look for how-to information, they discover that it is hard to find.

Several books have been written on coverage, theories and principles, but most fail to provide step-by-step information on the process. As a result, many insurers routinely refer business income claims to CPAs and forensic accountants, and the result is that insurers incur substantial adjustment expense.

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