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What challenges will independent agents face in 2016?

Patricia A. Borowski, senior vice president of the National Association of Professional Insurance Agents, shares her insights on what's ahead for agents.

By Shawn Moynihan | Updated on January 11, 2016

National Underwriter Property & Casualty Editor-in-Chief Shawn Moynihan conducted an interview with Patricia A. Borowski, senior vice president of the National Association of Professional Insurance Agents (PIA), for our 2016 Market Guide feature story “The P&C Industry in 2016: Where Do We Go from Here?”

Here, we present that interview in its entirety. Borowski shares her thoughts on — among other topics — the biggest challenges for agents as we enter 2016, how agents can better coordinate with carrier systems, and why the supposed demise of the independent has been greatly exaggerated.

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Shawn Moynihan

Shawn Moynihan

Shawn Moynihan is Editor-in-Chief of National Underwriter Property & Casualty. A St. John’s University alum, Moynihan has earned 11 Jesse H. Neal Awards, the Pulitzers of the business press; seven Azbee Awards, from the American Society of Business Press Editors; two Folio Awards; and a SABEW award, from the Society of American Business Editors & Writers. Prior to joining ALM, he served as Managing Editor/Online Editor of journalism institution Editor & Publisher, the trade bible of the newspaper industry. Moynihan also has held editorial positions with AOL, Metro New York, and Newhouse Newspapers. He can be reached at [email protected].

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