Keeping employees up-to-date on our constantly expanding industry—providing them with the knowledge they need to successfully do their jobs both now and in the future—has never been an easy task. But now, with more intricate products, services and solutions to customer challenges than ever before, the task of training the industry's talent is even more complex. What's the best way to discover the competencies of your company's employees and, more importantly, their knowledge gaps?
In the past, the easiest route was often to have every employee at a specific career level complete the same training courses. That way, all trainees, having been taught the same knowledge, would be at the same skill level, right? Wrong. Like many of you know, that's rarely what happens. In actuality, this traditional method wastes both time and money.
When individuals already competent in a certain area are forced to undergo training they don't need, they run the risk of becoming disengaged and bored. This redundant training becomes a sunken opportunity cost, with time lost that could have been better spent developing new skills or delivering work results.
Recommended For You
Want to continue reading?
Become a Free PropertyCasualty360 Digital Reader
Your access to unlimited PropertyCasualty360 content isn’t changing.
Once you are an ALM digital member, you’ll receive:
- Breaking insurance news and analysis, on-site and via our newsletters and custom alerts
- Weekly Insurance Speak podcast featuring exclusive interviews with industry leaders
- Educational webcasts, white papers, and ebooks from industry thought leaders
- Critical converage of the employee benefits and financial advisory markets on our other ALM sites, BenefitsPRO and ThinkAdvisor
Already have an account? Sign In Now
© 2025 ALM Global, LLC, All Rights Reserved. Request academic re-use from www.copyright.com. All other uses, submit a request to [email protected]. For more information visit Asset & Logo Licensing.