Although the retail sector has by no means seen the greatest frequency of cyber attacks in recent years, several that have occurred have accounted for a huge percentage of the records actually stolen.

Compounded with the sensitivity of the information typically taken in such a breach (credit card details, passwords and personal information) and its appeal on the black market, major breaches such as those at Target, Home Depot and eBay in recent years have landed concern about commercial data security — and questions about who should be held liable for failures — front and center in the minds of retailers and consumers alike. 

What can be done about the security of customer information? How are criminals slipping through seemingly secure systems? What can be done to thwart them? And who is responsible for the resulting financial losses when these efforts fail?

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