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New technology can help P&C insurance businesses stay competitive

Now is the time to identify how agents can benefit from content management software that streamline processes, increase security and improve customer satisfaction.

By Andy Jones | Updated on November 18, 2015

P&C insurance companies today are in a highly competitive situation as customers have more options and purchasing power than ever.

Consumers have access to an enormous amount of information through online research and social media recommendations, and can obtain quotes and buy policies without ever talking to an agent. In fact, Deloitte surveyed small-business consumers and found that one in five would be very likely to buy insurance direct from carriers over the Web if given that opportunity.

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