The concept of subrogation can be difficult for some to grasp. It involves looking at a loss with an entirely different lens to see what others may not when it comes to cause and origin for an event. Unless investigators are aware that subrogation could play a role in a loss, they may remove critical evidence or fail to preserve valuable product information.

With so many manufacturers contributing “parts” to create an entire “product” these days, being aware of subrogation issues for a claim becomes much more important. As more new adjusters come into the industry, training on what to look for, how to preserve evidence and who should be notified take on a new significance.

This month we take a look at the role of subrogation — how it benefits insurers and policyholders, the importance of using subrogation principles on a loss and the value of training staff members to recognize situations where it applies. Having either in-house staff or trusted vendors who can assist in the process can be the difference between recouping money for a loss or not. Make sure to check out the Claims Subrogation Showcase to learn how successful subrogation efforts are impacting insurers, as well as the feature on practical tips for subrogation recovery.