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Snow daze: How insurers survived a record winter

An insurance carriers reputation can be made or broken depending upon its ability to respond to customer needs after a catastrophic event.

By Joseph Salerno | Updated on October 08, 2015

The Massachusetts winter of 2015 broke multiple records and caused misery for drivers, homeowners and insurers. February was the snowiest month in Boston since 1872, with 64.8 inches of the white stuff. New records were also set for the snowiest 30-day period, with 94.4 inches between January 24th and February 22nd, and the all-time snowiest winter at 110.6 inches set shortly thereafter.

“Ice dams” quickly became the dominant topic of conversation at work, home and in the news.

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