Good businesspeople are referable, for the most part. If you were to ask all of your current clients if they would ever refer business to you, most would say that they would.
In fact, for healthy businesses, 80% of the clients on average would say that they would give a referral. So if they say they would give a referral, why don't they?
Sometimes, if you believe you are delighting your clients and still not receiving regular referrals from them, it's possible that there may be a disconnect. The insider perception of the business is not the same as how the clients of the business see things. And, it doesn't mean that you are doing something wrong – but it's worth checking out.
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