Claims personnel are often called to a building with a large loss caused by water leakage from underground water piping systems. Investigating the cause is an integral part of the claims adjustment process since it bears on insurance coverage as well as potential subrogation. The first step is finding the source of the water and determining the nature of the leak.

Photographing the source and documenting the circumstances of the leakage are helpful for those who will be performing a more detailed analysis of the problem.

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