Talk to anyone who worked in New Orleans or the surrounding areas after Hurricane Katrina about their experiences and the reaction from these first-responders is immediate and emotional. From insurance adjusters and restoration contractors to vendors and government responders, their memories of the weeks and months spent along the Gulf Coast are vivid and frequently painful.

Katrina caused $96-$125 billion in property damage, of which only $40-$66 billion were covered losses. The massive storm destroyed an estimated 300,000 homes, impacted oil production, Louisiana’s sugar cane crops and chemical plants, and decimated the tourism industry along the Gulf.

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