The insurance industry simply isn’t attracting millennials.

There’s a real and palpable talent crisis in the industry that is causing tension between the old guard of the insurance industry and the fastest-growing consumer base and workforce who are existential about their employment. While some are quick to blame millennials for a lack of work ethic or motivation, it’s important to recognize that what moves one generation isn’t necessarily what moves the next. If the recent tech industry boom has taught us anything, it’s that young people will work long hours at high-pressure jobs—but they must be passionate about what it is they do and receive mentorship that helps keep them engaged.

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