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Here are the 3 big trends on the horizon for claims professionals

From drones to medical marijuana to self-driving cars, insurers are facing a host of new risks.

By Patricia Harman | Updated on June 10, 2015

The one constant about the insurance industry is that it is always changing, whether it is the use of technology, the risks that must be anticipated and managed, or policyholders’ expectations.

At a regional conference held recently at the Union League Club in New York City, the International Association of Claim Professionals (IACP) looked at some of the issues affecting insurance companies and their customers.

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