(Bloomberg) -- An investigation into how Fiat Chrysler’s U.S. unit has been handling the recall of millions of vehicles intensified Monday as federal officials requested more documents from the automaker and scheduled a rare public hearing.
The U.S. National Highway Traffic Safety Administration is concerned about what it says is the mishandling of 20 separate recalls covering more than 10 million vehicles, including for repairs of fatal flaws linked to air bags and fuel tanks. It was a pattern of potential violations, rather than any specific recall, that brought the unusual agency action, NHTSA Administrator Mark Rosekind told reporters on a conference call.
NHTSA has become more aggressive since it was lambasted by Congress for failing to be more active prior to last year’s revelation that about 2.6 million General Motors Co. cars had a known ignition-switch defect that went unrecalled for years. For Fiat Chrysler, the agency said it has fielded complaints from consumers about the absence of recall notifications, the lack of parts when people schedule repairs and “misinformation from dealers.”
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